Platforms

There is no "one size fits all" approach at ZETZ and how one customer chooses
to engage, will be different to another.  We have a number of platforms available
to you to build and execute your digital communication requirements

 

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SMS

The use of SMS/text messages is an established, widely
used and continually growing avenue of digital marketing.

Still the widest reach of all text based messaging options. SMS provides businesses with a reliable way to engage with their customers.  With over 5 Billion daily users – (65% of the worlds population), SMS is going to be around with us for many years to come.

ZETZ can enrich customer conversations with personalisation that ensures relevant and timely text messages are delivered and responded to. ZETZ is able to provide highly competitive pricing in a way that allows companies to choose the most suitable package (i.e. time sensitive or not) for the campaign’s needs as well as to track their spending in a cost-controlled method.

We offer 2 types of SMS options

  • Outbound One Way SMS: Simple one-way informational text messages such as notifications and updates. Fast, easy to set up and send, and keeps customers up-to-date.
  • Outbound Interactive SMS: With these messages, there are triggers to guide customers to their responses such as transferring call back into call centre, directing to specific URLS, trigger outbound voice messages and capture and rate responses

*We also provide campaign management support

Some of the benefits of ZETZ’s SMS campaigns include:

  • Unlimited personalisation
  • API integration
  • No limit on number of contacts per campaign
  • Message length in excess of 160 characters
  • Complete message interaction audit trail
  • Automated and interactive
  • Trigger SMS on specific events
  • Run multiple campaign simultaneously

Solutions we offer which utilise our SMS platform include debt collection, ead generation, marketing and notifications

Complimentary to being able to execute campaigns, ZETZ is also able to supply data for Lead Generation specific to your target audience.